*Due to COVID19 nail trims require an appointment*
*In the event your dog arrives matted and tangled, we are obligated to charge in 15-minute increments for the time it takes to brush out mats. Severely matted dogs will be shaved at the groomer's discretion to avoid any pain
Moisturizing Pad Treatment
The Pooch Parlor uses high quality, chemical free products because your pet's health, safety and comfort is important to us! Appointments & pricing are based on 4-6 week return visits and at-home coat maintenance. All grooming services include:
Prices vary based on size, temperament, coat condition and frequency of appointments.
COVID-19 POLICIES- IMPORTANT! PLEASE READ!!!!
We have plexiglass barriers installed at our salon area and are glad to be able to welcome everyone back into the store!
Masks must be worn at drop off and pickup.
Please maintain 6 foot distance between all employees and other customers in the store.
We ask that you please take home all collars, flea collars and leashes. We will take your dog in through our gate with our slip lead.
Our new location is inside SOSreTAIL Pet Store located at 577 Kingstown Road (in the plaza with the post office). Please make sure we have updated vaccine records- rabies and DHPP are required. These can also be emailed to email@example.com
We have adjusted our scheduling so that appointments are staggered between clients so there is not more than one client at our counter at a time. We are unable to accommodate early drop offs. Additionally, if you are more than 10 minutes late to your appointment we will have to reschedule you. Your appointment time is your dogs tub time, and being late sets our entire days schedule off.
Please do not return to pickup your dog until we call or text you. We have been averaging a 1-3 hour turnaround time with our new schedule.
We ask that your dog be picked up within 30 minutes of us contacting you- this is to minimize their time in a crate. Dogs will not be allowed to interact or run around. If you are unable to make it back for pickup within 30 minutes, please notify us as soon as possible and we will make arrangements. A late pickup fee may be charged at our discretion.
Cash or check is our preferred method of payment, or we accept all major credit cards.
As a reminder, we close at 3:00, any dog not picked up by 3:00 will be charged a late pickup fee of $1 per minute, no exceptions! If we are planning on closing before 3:00 we will notify you.
All dogs must be on a leash when entering and exiting the shop - this is for their safety as we are on a busy road.