At Your Leisure (No appointment necessary!)

Policies 

*In the event your dog arrives matted and tangled, we are obligated to charge in 15-minute increments for the time it takes to brush out mats. Severely matted dogs will be shaved at the groomer's discretion to avoid any pain

A La Carte​​​​​

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The Pooch Parlor uses high quality, chemical free products because your pet's health, safety and comfort is important to us! Appointments & pricing are based on 4-6 week return visits and at-home coat maintenance.  All g​rooming services include:

Signature Spa Service

• massaging bath with a Blueberry Facial
  
• fluff dry and brush out
  
• nails trimmed
  
• ears plucked and cleaned (by request only)
  
• paw pad and sanitary trim
  
• anal glands expressed (by request only)
  
• cologne
  
• a bow and/or bandana
  

Top Shelf Tidy

• all Signature Spa Services
  
• paw & brow trim 
  

Elite Style Service

• all Signature Spa Services
  
• haircut & style
  

​Prices vary based on size, temperament, coat condition and frequency of appointments.

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• COVID-19 POLICIES- IMPORTANT! PLEASE READ!!!!
  
  We have plexiglass barriers installed at our salon area and are glad to be able to welcome everyone back into the store!
  
  Masks must be worn at drop off and pickup.
  Please maintain 6 foot distance between all employees and other customers in the store.
  
  We ask that you please take home all collars, flea collars and leashes. We will take your dog in through our gate with our slip lead.
  
  Our new location is inside SOSreTAIL Pet Store located at 577 Kingstown Road (in the plaza with the post office). Please make sure we have updated vaccine records- rabies and DHPP are required. These can also be emailed to poochparlor1014@gmail.com
  
  We have adjusted our scheduling so that appointments are staggered between clients so there is not more than one client at our counter at a time. We are unable to accommodate early drop offs. Additionally, if you are more than 10 minutes late to your appointment we will have to reschedule you. Your appointment time is your dogs tub time, and being late sets our entire days schedule off.
  
  Please do not return to pickup your dog until we call or text you. We have been averaging a 1-3 hour turnaround time with our new schedule.
  
  We ask that your dog be picked up within 30 minutes of us contacting you- this is to minimize their time in a crate. Dogs will not be allowed to interact or run around. If you are unable to make it back for pickup within 30 minutes, please notify us as soon as possible and we will make arrangements. A late pickup fee may be charged at our discretion.
  
  Cash or check is our preferred method of payment, or we accept all major credit cards.
  
  As a reminder, we close at 3:00, any dog not picked up by 3:00 will be charged a late pickup fee of $1 per minute, no exceptions! If we are planning on closing before 3:00 we will notify you.
  
  

• All dogs must be on a leash when entering and exiting the shop - this is for their safety as we are on a busy road.​
  

• HUMANITY OVER VANITY: ​If your dog is matted and cannot be brushed out humanely (without stressing your dog out or hurting them), it may be necessary to have your dog shaved down. De-matting your pet can be very painful for them and it is time consuming, which sometimes means they have to be on the grooming table for longer than usual, and this can be stressful and tiring for your dog. We want your pet’s experience with us to be a pleasant one! 
  
• All dogs must be up to date on their vaccinations. We will not accept any dog that does not have his or her rabies and DHPP vaccination, except for medical reasons, in which case a note from your veterinarian will be mandatory.
  
• ​If you need to cancel or reschedule your appointment, please give us at least 24 hours notice.
  

• ​The Pooch Parlor does not and will not administer any medications for any reason.
  

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